Ministry of infrastructure of Ukraine
Ukrainian State Air Traffic Services Enterprise
Safety. Efficiency. Responsibility
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News
10th September 2021
UkSATSE starts to provide air navigation services in part of Slovak airspace

7th September 2021
Air traffic recovering: number of flights over Ukraine in August reaches 76% of pre-crisis level

3rd September 2021
Opening the sky: new opportunities and perspectives for Ukraine

2nd September 2021
Renewed EASA certificate – final step for UkSATSE to restore instrument flight at Uzhhorod airdrome

1st September 2021
Safety begins from professional training

Citizens' Appeals
Regulatory documents

Law of Ukraine "On Citizens’ Appeals" (ukr)

Procedures for Citizens’ Appeals

Please send a written appeal by post to the following address: p.o. box 115, airport, Boryspil-1, Kyiv region, Ukraine, 08301 (or submit it to the administrative office in the UkSATSE head office).

A written appeal can also be sent through internet, by means of electronic communication (electronic appeal).

In accordance with Article 5 of the Law of Ukraine On Citizens’ Appeals the appeal should contain full name, place of residence, the issue of the question, comment, application, claim, statement, request or demand. A written appeal should be signed and dated by the appealer (appealers).

An appeal sent via e-mail should contain an e-mail address or postal address or any other means of communication in order to answer the appeal. The use of electronic signature is not required for e-mail appeals.

    Citizens’ appeal form (37Kb, ukr)

If these requirements are not followed, the appeal is not subject to consideration.


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