The Ministry for Development of Communities and Territories of Ukraine
Ukrainian State Air Traffic Services Enterprise
Safety. Efficiency. Responsibility
українською
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News
16th June 2025
French Delegation Visits Ukrainian State Air Traffic Services Enterprise to Discuss Cooperation and Support for Reconstruction

13th June 2025
Andrii Yarmak, Head of UkSATSE, held a working discussion with Magdalena Jaworska-Mackowiak, CEO of PANSA, the air navigation services provider of the Republic of Poland, and Robert Ludera, Registered Representative/CCO of LOT Polish Airlines.

13th March 2025
UkSATSE taking number of measures to restore and enhance surveillance system

11th March 2025
UkSATSE improves surveillance coverage of Ukrainian airspace

18th February 2025
European ATM Voluntary Solidarity Fund to support Ukraine in 2025-2026

Citizens' Appeals
Regulatory documents

Law of Ukraine "On Citizens’ Appeals" (ukr)

Procedures for Citizens’ Appeals

Please send a written appeal by post to the following address: p.o. box 115, airport, Boryspil-1, Kyiv region, Ukraine, 08301 (or submit it to the administrative office in the UkSATSE head office).

A written appeal can also be sent through internet, by means of electronic communication (electronic appeal).

In accordance with Article 5 of the Law of Ukraine On Citizens’ Appeals the appeal should contain full name, place of residence, the issue of the question, comment, application, claim, statement, request or demand. A written appeal should be signed and dated by the appealer (appealers).

An appeal sent via e-mail should contain an e-mail address or postal address or any other means of communication in order to answer the appeal. The use of electronic signature is not required for e-mail appeals.

    Citizens’ appeal form (37Kb, ukr)

If these requirements are not followed, the appeal is not subject to consideration.


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