The Ministry for Development of Communities and Territories of Ukraine
Ukrainian State Air Traffic Services Enterprise
Safety. Efficiency. Responsibility
українською
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News
29th May 2026
May the Hero rest in peace

22nd May 2026
UkSATSE received a certificate as an aviation security training center

21st May 2026
Vyshyvanka Day

12th May 2026
AIS of UkSATSE has begun cooperation with the company ASAP s.r.o. in the city of Pezinok (Slovakia)

24th April 2026
UkSATSE was honored to host a distinguished high-level delegation from Sweden

Citizens' Appeals
Regulatory documents

Law of Ukraine "On Citizens’ Appeals" (ukr)

Procedures for Citizens’ Appeals

Please send a written appeal by post to the following address: p.o. box 115, airport, Boryspil-1, Kyiv region, Ukraine, 08301 (or submit it to the administrative office in the UkSATSE head office).

A written appeal can also be sent through internet, by means of electronic communication (electronic appeal).

In accordance with Article 5 of the Law of Ukraine On Citizens’ Appeals the appeal should contain full name, place of residence, the issue of the question, comment, application, claim, statement, request or demand. A written appeal should be signed and dated by the appealer (appealers).

An appeal sent via e-mail should contain an e-mail address or postal address or any other means of communication in order to answer the appeal. The use of electronic signature is not required for e-mail appeals.

    Citizens’ appeal form (37Kb, ukr)

If these requirements are not followed, the appeal is not subject to consideration.


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