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News
11th February 2020
Upwards of 20 thousand flight operations were provided with air navigation services during the first month of the 2020 year

24th January 2020
Ukraerocenter is 25!

24th January 2020
The Government has endorsed UkSATSE's financial plan for 2020

23rd January 2020
Contract implementation stages between UkSATSE and Indra Sistemas S.A. for the delivery of new radars confirmed

17th January 2020
The Ministry of Infrastructure plans to introduce a new rate of route charges for air navigation services and a single rate of terminal charges for all Ukrainian airports

Citizens' Appeals
Regulatory documents

Law of Ukraine "On Citizens Appeals" (ukr)

Procedures for Citizens Appeals

Please send a written appeal by post to the following address: p.o. box 115, airport, Boryspil-1, Kyiv region, Ukraine, 08301 (or submit it to the administrative office in the UkSATSE head office).

A written appeal can also be sent through internet, by means of electronic communication (electronic appeal).

In accordance with Article 5 of the Law of Ukraine On Citizens Appeals the appeal should contain full name, place of residence, the issue of the question, comment, application, claim, statement, request or demand. A written appeal should be signed and dated by the appealer (appealers).

An appeal sent via e-mail should contain an e-mail address or postal address or any other means of communication in order to answer the appeal. The use of electronic signature is not required for e-mail appeals.

    Citizens appeal form (37Kb, ukr)

If these requirements are not followed, the appeal is not subject to consideration.


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