Ministry of infrastructure of Ukraine
Ukrainian State Air Traffic Services Enterprise
Safety. Efficiency. Responsibility
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News
12th February 2019
Volume of air traffic services provided by UkSATSE in 2018 increased by 18.5%

31st January 2019
Experts of UkSATSE took part in development of the concept of operations for implementation of the NATO Regional Airspace Security Program in Ukraine

17th December 2018
EASA certified Ukraine

30th November 2018
UkSATSE and EUROCONTROL have signed an agreement on emergency coordination and action procedures

16th November 2018
EASA completed certification activities in compliance with EU requirements in the framework of UkSATSE audit

Citizens' Appeals
Regulatory documents

Law of Ukraine "On Citizens Appeals" (ukr)

Procedures for Citizens Appeals

Please send a written appeal by post to the following address: p.o. box 115, airport, Boryspil-1, Kyiv region, Ukraine, 08301 (or submit it to the administrative office in the UkSATSE head office).

A written appeal can also be sent through internet, by means of electronic communication (electronic appeal).

In accordance with Article 5 of the Law of Ukraine On Citizens Appeals the appeal should contain full name, place of residence, the issue of the question, comment, application, claim, statement, request or demand. A written appeal should be signed and dated by the appealer (appealers).

An appeal sent via e-mail should contain an e-mail address or postal address or any other means of communication in order to answer the appeal. The use of electronic signature is not required for e-mail appeals.

    Citizens appeal form (37Kb, ukr)

If these requirements are not followed, the appeal is not subject to consideration.


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